Programme Delivery Manager

Good Governance Institute

Working within an established national organisation, this role offers a great opportunity for a proactive and practically-minded individual to directly contribute to the growth of the organisation and to its impact as an independent agent of change within the public, third and private sectors.

About Good Governance Institute (GGI):

We have been at the forefront of governance thinking for a decade, working across the public, third and private sectors. We are a highly-respected, independent consultancy, rated as a ‘4 stars’ management consultancy for 2018 by the Financial Times, with a commitment to changing the world through what we do. While we are a profit-making organisation, all our products and services are open-source, consistent with our Institute status.

Our main market sector is in healthcare, and the majority of the clients we work with are in the NHS although we also have a significant presence in higher education. Other clients we have worked with include national sporting bodies and professional organisations.

Our work is highly varied, ranging from very senior thought leadership and policy projects to local community engagement assignments.

How we work:

Our ethos runs through everything we do. We are proud of our values which shape not just our work with clients, but also the way the company is structured and run.

Working at GGI is demanding, meaningful and fun. You will be working with some very stressed clients who require high levels of professionalism and patience, and also find yourself working on cutting-edge projects such as the new models of care work for the NHS or supporting GGI leverage the best out of our partnership this coming year with COHSASA in Cape Town. You will have the opportunity to develop your own profile through being encouraged to network at senior events, write attributed (as well as ghosted) articles and enhance your social media presence.

We support our clients and influence the sectors we work in by using sound, evidence-based thinking and deep knowledge of the market to add value by what we do, often creating bespoke programmes of work. It means that whoever works for us must enjoy the challenge of variety, be flexible in their approach to clients, and be active in turning our ethos into practice always.

Job description:

The Programme Delivery Manager is a full-time role which will allow the successful candidate to experience and contribute to a fast-paced consultancy by being part of a dedicated team delivering a demanding programme of work. The role involves core responsibilities in contributing to the continued growth of the organisation across multiple sectors.

At GGI we pride ourselves on providing extensive support and a positive learning experience for those who join the team. GGI maintains an ambitious and hardworking culture and strives to support the belief that there are no limits for the potential of individuals.

Job duties:

The successful candidate will be expected to contribute in the following areas:

  • Development and management of project plans (ensuring day to day programme activities and deliverables are planned effectively and delivered within the stated project timelines – this includes escalation and management of any changes to project scope)
  • Internal (GGI) and external (client) communication on progress made on deliverables and of any project risks/issues requiring internal or external mitigation
  • Planning and actioning of day to day project activities including administrative tasks
  • Contribution to delivery of projects including writing and research tasks if/when required
  • Adherence to GGI programme methodologies, processes and systems
  • Management and delivery of projects to time and budget, within the project specification (Statement of Work)
  • Management of multiple projects and workstreams simultaneously, including management of competing priorities
  • Collaborative working within the project teams and with clients to achieve desired project activities, outputs and outcomes
  • Ownership and oversight of key GGI projects
  • Contribution to development of GGI knowledge management tools, resources and publications
  • Contribution to the continuous development of GGI project management tools, and programme methodologies
  • Contribution to day to day activities/management of commercial functions that sit within the Programmes Team if and as required
  • Proposal development/writing

Person specification:

  • Experienced project manager with a project management qualification (e.g. Prince2) (desirable)
  • Proven track record of planning, managing and delivering projects to a high-quality standard
  • Proven ability to work on multiple projects and workstreams simultaneously
  • Excellent organisational and time-management skills
  • Attention to detail
  • Proven experience in client-facing work
  • Strong interpersonal and communications skills and confidence in communicating with clients, partners, stakeholders and colleagues and in fostering and managing relationships
  • Strong writing and analytical skills
  • Proficiency in Microsoft Office applications
  • Previous experience of working within the health/care/higher education sectors or knowledge of these sectors (desirable)
  • Flexible and self-motivated
  • Current right to work in the UK
  • A commitment to GGI’s values


GGI offers highly flexible working arrangements. This role is open to applicants throughout the UK. Regular UK-wide travel and London presence is required. We have a workspace in Black Prince Road near the Thames in Lambeth, balanced with home and some on-site working with our clients.


£37,029.37 per annum with progression based on performance. Benefits package includes enhanced employer’s pension contribution, gym/fitness allowance, personal development package and generous expenses equating to a little more than £5k a year. This includes travel to and from the workspace plus a daily subsistence allowance when not working at home.

Equal opportunities:

GGI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identification, religion or belief, marital status, or pregnancy and maternity.

How to apply

Interested candidates should apply to Laura Botea (Programmes Director, GGI) with:

• Up to date CV outlining: contact details, education/qualification and awards, work history, current remuneration details
• Separate supporting statement explaining why you should be considered for the role
• Two referees (to be contacted following final interview)

All applications will be acknowledged, and feedback will be provided to those who are interviewed for the position.

Closing date: 30 November 2018